Q: ARE YOU ORIGINAL FACTORY OR AGENT?

A: Sure , we are original factory for most kinds of games. For other games we do not have, we’d love to marking and ship together for you. And welcome to visit our factory any time.

Q: How about malfunction?

A: 1. We provide the vulnerable parts for each machine. After that, our technician will make a professional solution with picture or video for customer, which shows how to operate step by step.

 2. We can send a technician to your country to help you solve all the problems, and train your technicians;

3. We provide technical solutions to customers in the form of video, text, or online video and phone with our technicians to solve the problems;

4. We can do a full range of technical training for you or your staff in our company.

Q: Can you provide OEM or ODM service, and MOQ?
A: 1. Yes. Our company professionally takes OEM and ODM just tell us your ideas.

2. If for the sample custom made, like printing logo and sticker, MOQ is 1 unit. If other requirement, MOQ is 10 units.

Q: What about the lead time?
A: If not in stock, mass order delivery time about 20 days, base on your quantity.

Q: What is the terms of delivery and how to delivery?
A:We accept FOB, EXW, CIF and dropshipping. We use express, air plane and ocean shipping for delivery the goods. And we use the ocean shipping in normal. You can choose one of the most convenient and cost effective way.